RETURNS & WARRANTY – COATWOOLRICH

At COATWOOLRICH, we stand behind every piece of our signature buffalo check outerwear with a commitment to quality and customer satisfaction. If your garment doesn’t meet your expectations, our clear and hassle-free return and warranty policy ensures you’re protected every step of the way.

Returns Policy

  • 30-Day Return Window – Return your COATWOOLRICH outerwear within 30 days of delivery, no questions asked.
  • Condition – Items must be unworn, with original tags attached, in pristine condition and in their original packaging.
  • Process – Initiate your return by contacting our support team with your order number and reason for return.
  • Refunds – Once your return is received and inspected, we’ll process your refund to your original payment method. Please note: shipping costs are non-refundable.

Warranty Coverage

Every COATWOOLRICH outerwear piece is backed by a limited warranty, depending on the style and material composition.

Our warranty covers:

  • Defects in materials or craftsmanship
  • Issues with stitching, print integrity, and fabric resilience

Warranty does not cover:

  • Normal wear and tear, such as fading, minor pilling, or surface abrasion
  • Damage due to misuse, accidents, or unauthorized modifications
  • Improper cleaning, storage, or alterations not approved by COATWOOLRICH

How to Claim

To begin a warranty claim, send us your proof of purchase, clear photos of the issue, and a detailed description of the defect.

Depending on the case, we may offer:

  • A replacement of your COATWOOLRICH outerwear
  • Repair services or step-by-step guidance for minor imperfections
  • Support in connecting you with an authorized service partner near you

Need Assistance?

Our dedicated support team is available to help with returns, exchanges, or warranty claims. For any inquiries about your COATWOOLRICH outerwear, visit our page anytime. We’re here to ensure your experience is seamless and stress-free — all the way to 2026-08-26 and beyond.